Stornierungsrichtlinie

Cancellations and returns are covered by our Refund Policy. If you need to change or cancel an order, contact us at info@shopezra.us as soon as possible — once an order has shipped it can no longer be cancelled, but our 30-day return and exchange policy applies from delivery. Wrong, damaged, or defective items: contact us within 30 days of delivery and we will make it right with a replacement or exchange first. Refunds, where applicable, follow the process set out in our Refund Policy: https://shopezra.us/policies/refund-policy