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REFUND POLICY

All sales are final. We do not accept returns, exchanges, or refunds under any circumstances. Please review your order carefully before completing your purchase.

Damaged or Defective Items If you receive an item that is defective, damaged, or incorrect, please contact us within 48 hours of delivery at onesimebi2020@gmail.com with your order number and photos of the issue. We will evaluate each case individually and, at our discretion, may offer a replacement or store credit.

Order Cancellations Orders cannot be cancelled or modified once placed, as they are processed immediately.

European Union Notwithstanding the above, if merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days under EU consumer protection law.

Contact For any questions, contact us at onesimebi2020@gmail.com or write to us at: SHOPEZRA L.L.C. 6170 Woodfield Dr SE, APT 6 Grand Rapids, MI 49548 United States