Track Your Order & Shipping

Every order ships with tracking

When your order ships, we email you a tracking number - no guessing, no wondering where your package is. If your tracking email has not arrived within 3 business days of ordering, write to us at info@shopezra.us and a real person will check on it for you.

How long shipping takes

Standard shipping runs 7-14 business days. Orders over $60 ship free; under $60, a flat rate applies at checkout. For Christmas delivery, order by Friday, December 4. After that, gift cards arrive by email in minutes.

Returns & exchanges

We offer 30-day returns and exchanges. Start yours by emailing info@shopezra.us with your order number.

Questions?

Email is the fastest way to reach us: info@shopezra.us. A real person answers - usually the owner himself.

EZRA Insiders get first word

While you wait - join EZRA Insiders, free. Insiders hear about new drops and Black Friday first, get INSIDER10 for 10% off orders of $75 or more (once per customer), and a birthday treat on us. Join through the signup popup on shopezra.us - it takes ten seconds.